There are different types of
benchmarking:
a)
Strategic benchmarking
b)
Performance or Competitive benchmarking
c)
Process benchmarking
d)
Functional benchmarking or Generic benchmarking
e)
Internal benchmarking
f)
External benchmarking
g)
International benchmarking
Different benchmarking
framework/models are as follows:
·
Identify the process
·
Scope process and team
·
Map, understand and analyze process
·
Refine process; change the obvious
·
Design benchmarking study
·
Collect information
·
Analyse study results
·
Design and implement improved processes
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